Frequently Asked Questions (FAQs)

Product Knowledge- Period Underwear and BacQup

How does Qnix Period Underwear work?

Qnix Period‌ ‌Underwear‌ ‌is‌ ‌essentially‌ ‌designed‌ ‌to absorb‌ ‌your‌ period ‌‌flow‌‌ and leaks. BacQup Period Underwear is your best bet for when you are anxious about those pesky leaks or are anticipating your period. While Period Underwear gives you security from rashes, worry of buying menstrual products ever so often and your heavy flow. Qnix Period Underwear also has your back from vaginal discharge, scanty period, and even incontinence. ‌It ensures your peace of mind while you sleep, or travel for long hours, be at work, school or college.

How much blood or fluid can Qnix Period Underwear hold?

Qnix Period ‌Underwear‌ ‌can‌ ‌absorb from 5-60 ml or 1 to ‌12‌ ‌tsp‌ or tampons worth ‌of‌ ‌blood, pee, and sweat making it the number one bet for people with pelvic floor weakness, occasional spotting and a heavy-flow period.

Is Qnix Period Underwear breathable?

Yes, the fabric used in the Period Underwear has a four-way stretch and wicks away moisture making it incredibly breathable and extremely comfortable. The laminate used lets you breathe easily down there while protecting you at the same time.

How often should I change my Qnix Period Underwear?

The leaks vary from menstruator to menstruator, so change your Period Underwear according to your flow and wear. Ideally, it should be changed when it has absorbed enough blood, sweat or pee for particular wear. However, if you're using it just like regular underwear, it's advised to change it like your day-to-day undie.

How many Qnix Period Underwear do I need for a typical menstrual cycle?

Ideally, 3-4 pairs of BacQup Period Underwear and 3-4 super absorbent period underwear are required for a comfortable cycle. It can, however, vary depending upon your flow, usage and support required during your periods and otherwise.

What does Qnix Period Underwear feel like?

The rich fabric and LeaQ Resistant Technology used in Qnix Period Underwear feels smooth and soft almost like a second skin. Simply put, it feels like a dream come true, just like having a best friend who has your back, especially on all your messy days.

Is it necessary to wash my new Qnix Period Underwear before using it?

YES, anyone wearing new underwear should wash it before wearing it for the first time.

Qnix Period Underwear Uses

Do I wear a pad, tampon or other menstrual products with Qnix Period Underwear?

Upgrade your messy period experience to a premium one. BacQup Period Underwear is the perfect backup for your menstrual products, be it pads, tampons or menstrual cups and it can be worn on its own to cater to your period surprises and scanty period. Qnix Period Underwear has your back on its own!

Can Qnix Period Underwear be used for incontinence or light bladder leaks?

Yes! Our bodies secrete all sorts of fluids which tend to get pretty messy for our regular undies. Qnix Period Underwear is here for your rescue! It can absorb from 5-60 ml or 1 to ‌12‌ ‌tsp‌ or tampons worth ‌of‌ ‌blood, pee, and sweat without creating any mess for your messy leaks.

Is Qnix Period Underwear postpartum underwear?

Qnix Period Underwear is perfect for your surprisingly heavy postpartum bleeding. It even covers your back after you've pioneered through those heavy postpartum bleeds (looking at you, mild incontinence).

Can I wear Qnix Period Underwear every day as regular underwear?

It is easy to wear Qnix Period Underwear throughout the day. It covers any mild leaks and heavy sweating down there without making you feel embarrassed. Focus on what's on hand because you know we have got your back.

Is Qnix Period Underwear good if you sweat a lot?

The fabric used in the Qnix Period Underwear is a premium blend of cotton and elastane including a super breathable protecting layer with four-way stretch. The making of this underwear ensures that it can manage your moderate leaks including your sweating and gives you a breezy time. It helps to manage your sweat and more and gives you a most comfortable time.

Care Instructions- Period Underwear

Steps to care for your new favourite undies all you have to do is

STEP 1:Wash your Qnix Period Underwear gently in cold water before wearing them for the first time.
STEP 2:After use, rinse in cold water <30°. Wash with a mild detergent or soap. Make sure to not bleach or use any fabric softener or stain remover. It is recommended to not soak, as it will set stains.
STEP 3:Allow to dry. Reuse. Repeat. Go you eco-warrior!
STEP 4:Do not iron and do not dry clean. This reduces the product’s function.
STEP 5:Store in a clean and dry place.

About Qnix Reusable Menstrual Cup

Where are Qnix reusable menstrual cups manufactured? Are they BPA free and FDA approved?

Manufactured in India using touchfree German technology. Yes, they are BPA free and FDA approved.

How long does a Qnix reusable menstrual cup last? What is the lifespan/shelf life of the Qnix reusable menstrual cup?

Qnix Reusable Menstrual Cup can last up to 5-10 years if properly cared for.

Stem and Size

Is it okay to‌ ‌cut‌ ‌the‌ ‌stem‌ ‌of‌ ‌the‌ ‌menstrual‌ ‌cup?

The Qnix Reusable Menstrual Cups are designed to sit comfortably in the vaginal‌ ‌canal, including the stem. But if the stem protrudes or stick out, it can be trimmed no shorter than one-quarter inch (not when the cup is inserted).

The stem seems to stick out (protrude), what should I do?

Menstrual cups' stems are there to guide and facilitate‌ an ‌easy‌ cup ‌removal. However, if the stem is protruding or sticking out, it can be trimmed but only up to one-quarter inch (not when the cup is inserted).

Which Qnix reusable menstrual cup size is right for me?

Qnix presents you with three menstrual cup sizes - small (15ml), medium (22 ml) and large (30ml). Choose a menstrual cup depending on your flow and what you feel comfortable inserting inside your vagina. Picking it could be trial and error in the beginning but it is so worth it in the end.

Can I?- Menstrual Cup Edition

Can I use the menstrual cup overnight? If I do will it overflow?

Qnix Reusable Menstrual Cup can be worn up to 12 hours, making it safe to wear overnight. Your flow is another important aspect in wearing a cup overnight. Perfect way to have a leak-proof period, especially overnight or while travelling is to pair Qnix Menstrual Cup with Qnix Period Underwear. Nothing in the world is going to have your back like these two teamed together.

Can I pee and poop with the menstrual cup inside?

The menstrual cup goes inside your vaginal canal, and you pee out of urethral opening and poop out of anus. All three are different, hence making it easy to pee and poop with a menstrual cup inserted into the vaginal canal.

Can I have sex while wearing a menstrual cup?

Simply remove the menstrual cup if you want to have sex during your period. ‌If it isn't comfortable for you, explore other options of intimacy and being close. ‌Avoid penetrative sex, inserting a sex toy, or fingering with the menstrual cup inserted.

Can I use a menstrual cup with an IUD?

IUD is placed inside the cervix while menstrual cup sits in the vagina. Ideally, using a menstrual cup do not interfere with your IUD. Ensure to break the vacuum of the menstrual cup by pinching the bottom of the menstrual cup (not the stem) for comfortable removal, especially when using an IUD. It is always safer to ask your doctor before using a menstrual cup with an IUD.

Vagina, Vulva and The Menstrual Cup

I am a virgin, can I use a menstrual cup?

Yes! You can use a menstrual cup even if you have not had sex.

Can menstruators under 18 use a menstrual cup?


Having never used a menstrual cup myself, is it safe and hygienic to insert it? Will it hurt?

Using Qnix Reusabe Menstrual Cup is ‌completely ‌safe. It is FDA approved and BPA free, making it your best choice. Most menstruator don’t feel their cup after proper insertion. Menstrual cups are not suppose to give you lasting discomfort or hurt your vagina in anyway, look for Care Instructions for its proper care, easy insertion and comfortable removal.

Should I ask my ‌doctor before using a menstrual cup?

It is not mandatory to talk to your doctor before using a menstrual cup. Although, in case of vaginismus, uterine fibroids, vaginal surgery, endometriosis or use of IUDs talk to your healthcare provider before using a menstrual ‌cup.

Can the menstrual cup stretch out my vagina?

Short answer - no, a menstrual cup can’t stretch a vagina. A relaxed and empty vaginal wall is compressed. When you insert something like a menstrual cup, the walls will move and try to create space. After you remove your menstrual cup the vagina will return to its original compressed state. Vagina is an elastic organ made of tissues and muscles so it can not stretch out permanently, especially not by penetrative sex or a menstrual cup!

Can menstrual cups cause vaginal dryness or harm to the skin in the long run after repeated use? Can I get TSS from menstrual cup?

The Qnix Reusable Menstrual Cups are made of 100% Medical Grade Liquid Silicone Rubber which ensures the cup is secure to use for your body. The use/insertion of an unhygienic or dirty menstrual cup has been linked to Toxic Shock Syndrome (TSS), an extremely rare but serious condition. So make sure you are following proper steps to care for your Qnix Reusable Mesntrual Cup.

Shipping, Delivery, Returns and Payment methods

Shipping, Delivery and Payment methods

• Free shipping on orders over INR 500
• Cash-On-Delivery option is available for most of the locations across India
• Tracking details will be sent by email once shipped
• Estimated Delivery Time 5-7 Days

Return and Exchange Policy

Due to hygiene reasons, we don’t accept returns on intimate apparel. However, if you need any help choosing the right product for your body type and needs, we are right here to assist you.


How to apply a discount coupon at Qnix?

Step one:Start shopping
Step two:Proceed to checkout
Step three:Enter the code
Step four:Enjoy your savings!

How to get a free Qnix coupon code?

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What is the ‘Make a Switch’ initiative? How can I help out by ‘Make a Switch’?

Qnix's Make a Switch initiative seeks to positively impact ‌society. An easy and effective way to bring a change is by contributing your time, efforts or money to what you believe in. Do you support equal access to menstrual products for all menstruators and nurturing the environment? Help others to ‘Make a Switch’ with you right now!

Wholesale and Affiliate

Are Qnix products available for sale in my store?

We would love to have you onboard for our in-store and offline sales. Get in touch with our team ASAP

Can I become an affiliate of Qnix?

We would love to have you onboard for our affiliate marketing program. Get in touch with our team ASAP atcare@theqnix.comto know all the details.

Got Questions?

Need more details on the product, your order or any general query? Get in touch with us! We'd be happy to help.